Top 5 Reasons Why Customers Leave
In Part I of our Gratitude Matters series for January, I talked about why it’s important to implement client appreciation all year round and not just at the holidays.
Do you know why your customers stop doing business with you?
Each month that you do not communicate with your customers, you lose 10% of your influence with them. If 10 months go by, then you lose 100% of your influence. In other words, they’ll forget about you. Only you can stop this from happening.
Meet Tammy Flynn of Elegance Salon & Spa
I am so very excited to introduce this week’s spotlight business owner, Tammy Flynn of Elegance Salon & Spa. As you may or may not know, we’ve been working with Tammy for the last year helping her charity event, An Evening of Elegance, with their social media.
I’ve also personally had the pleasure of working with Tammy and her team at the salon in preparation for my son’s wedding this past summer. They are amazing and very talented stylists.
Tammy’s story is so inspiring!
When Did You Open for Business? 2005
Why Did You Start this Business?
Do You Know Your Numbers?
Do You Know Your Web Stats?
O.K.. I’ll admit, I’m a bit of a web stats geek, which is pretty ironic considering I despised math in high school and totally bombed economics statistics in college. (ask my roommate, she’ll tell ya.)
These days, however, since my revenue is directly tied to my stats, it just might have something to do with why I embrace it now…and so should you.
What Stats Are These?
Here we are in a new year and it’s a great time to get a fresh start in reviewing your stats. What stats am I talking about?
Choose the Right Suffix for Your Domain Name
How to Choose a Top Level Domain Extention
It’s a new year and you’re finally going to launch your online web presence. You’re ready to start with a website and you have your domain name almost ready.
How Do You Know Which Suffix You Should Use?
The suffix (end) of a domain name is the portion that comes after the “dot” at the end of the domain name. It is also referred to as the Top Level Domain or the TLD. Which top level domain your website belongs to depends. Here is a little explanation to help you choose.